Service Charge reporting

We have extensive experience of providing Service Charge Assurance services to housing associations, local authorities, private landlords and managing agents.

As service charge examiners to over 100,000 variable service charge paying residents across the country, we are uniquely placed to calculate and present service charges to assist social housing clients.

We offer advice on service charge statements financial reporting and disclosures. We adopt the best practice standards and produce specific property certificates.

Our service charge experience extends beyond certification, and below are a few of our areas of expertise:

• Review your service charge organisational controls, systems, and procedures.
• End-to-end process reviews of service charges.
• Helping you choose between a fixed or variable regime.
• Lease reviews to ensure compliance with terms and relevant legislation.
• Review your organisational controls, systems, and procedures.
• Detailed compliance checks of the allocation of costs, overheads, and management fees to schemes as well as to individual leaseholders.
• Assessing compliance with Section 20 consultation set – out in the Landlord and Tenant Act 1985.
• Compliance with ICAEW guidelines.
• System mapping from financial information to service charge modules.
• Review your budget and costs for improved recoverability.
• Review systems implementation.
• Detailed management letter on issues including process improvement and benchmarking.
• Lean process reviews of practices, systems usage, and recoverability of relevant costs.

Service Charge Systems
We work with a wide range of modular and specialist service charge systems used across the sector. Our experience includes reviewing the implementation of such systems, design, and operation of controls, reporting, training, and efficiency of use.